Your Entire Customer Portfolio, One Conversation Away
Attive connects your CRM, support tickets, product analytics, and call transcripts into one intelligent graph, so every answer pulls from the complete customer story, not just fragments.
Trusted by GTM teams at
The Problem
Too many tools. Zero intelligence.
CSMs jump between CRM, Ticketing, Call Recording, CS Platforms, Product analytics, and email to get the simplest tasks done. Generic AI struggles to connect the dots between tools to produce reliable results.
Our Customer Graph solves that. Giving all your CSMs Customer Superintelligence right in Slack.
How It Works
Your Customer Graph in Action
Two simple steps. Infinite intelligence. Every customer interaction, instantly understood.
We Build Your Customer Graph
We connect all your customer data into a unified Customer Graph. Every relationship, interaction, and signal—automatically unified.
Auto-syncs with Salesforce, HubSpot, Gong, Zendesk
Maps relationships across all interactions
Real-time updates as data changes
Use Cases
Prep for 10 Customer Calls in 15 Minutes
Ask "brief me on tomorrow's calls with Acme, TechCo, and GlobalRetail" and get instant account health, stakeholder maps, recent tickets, and usage trends. What used to take hours of digging now takes one question.
Know Exactly Where to Focus Today
"What should I prioritize this week?" Get instant answers on which accounts need attention, who's at risk, and where the biggest opportunities are. Stop guessing what deserves your time—ask and know.
Write High-Stakes Emails With Confidence
Workshop sensitive communications with AI that understands your situation. Draft payment collection emails, address service issues, navigate stakeholder politics—get strategic guidance, not just grammar checks.
See Patterns Across Your Entire Portfolio
"Show me accounts discussing CI/CD integration." "What do my churned customers have in common?" Ask portfolio-level questions that used to require hours of spreadsheet work—get instant insights to scale what works.
Why CSM Teams Love It
Handles messy CRM data, sets up in minutes, access in the app or in Slack. Up to your workflow.
No engineers, no workflow changes, no friction.
Built specifically for Customer Success workflows and use cases.
Deploys in minutes, no engineering support required.
Lives in Slack, where your workflow happens already.
Better Customer Outcomes.
More Retention.
Turn saved time into more customer conversations and higher-quality outcomes.
Saved per CSM per week.
Increase in retention rates.
faster customer onboarding.
All your CSM tools,
one intelligent workspace.
Attive brings your CRM, conversations, ticketing, and billing together — so CSM teams work smarter, faster, and always in sync.
